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Troubleshooting

Finish saving after a connection problem

Use Retry Save when the session is safe on the device but the report could not be created yet.

Retry the save

  1. Reconnect the device if you were offline.
  2. Return to the saved session.
  3. Tap Retry Save.
  4. Wait for Play Catch to finish saving and create the report.
Your pitch data is retainedWhen Play Catch shows Retry Save, the session and pitch data remain saved on the device while the app waits to finish the report save.