Delete Your Play Catch Pitch Tracker Account and Data
Last Updated: July 18, 2026
Play Catch Pitch Tracker is operated by PLAY CATCH WITH ME LLC.
This page explains how to permanently delete your Play Catch account and associated app data, including when you no longer have access to the app.
For assistance, contact:
Delete your account in the app
The fastest way to delete your account is through the app:
- Sign in to Play Catch Pitch Tracker.
- Open the app menu.
- Select Delete Account.
- Reenter your password when requested.
- Review the deletion and subscription notice.
- Type DELETE to confirm.
- Complete the final deletion confirmation.
The in-app process permanently deletes the account and associated product data. It cannot be undone.
What is deleted
Deleting your account removes:
- Your Play Catch authentication account
- Your account email and authentication relationship
- Workspaces
- Player names and labels
- Bullpen and game sessions
- Pitch locations and markers
- At-bat and outcome information
- Session and at-bat notes
- Underlying report data
- Public-share tokens and expiration information
- Public report links
- App subscription-entitlement records associated with the account
- Other product data associated with the deleted account
Account deletion invalidates associated public report links. Those links can no longer be used to view a report or generate or download its PDF.
How report PDFs are handled
Play Catch stores the underlying report data and public-share token information.
Play Catch does not upload, host, or retain a separately generated PDF report file.
A PDF is generated locally on the device of the account holder or public-link recipient from the underlying report data.
A public report link, including access to view the report and generate or download its PDF, remains available only during the applicable link period:
- Free public report links generally remain available for 90 days after creation.
- Paid public report links generally remain available for 180 days after creation.
When a link expires or is invalidated, it can no longer be used to view the report or generate or download its PDF.
Account deletion cannot remove a PDF, screenshot, printout, or other copy that another person previously downloaded, printed, forwarded, saved, screenshotted, or otherwise stored outside the service.
Request deletion without the app
You do not need to reinstall the app to request deletion.
Send an email to:
Use the subject line:
Delete My Play Catch Account
Include:
- The email address used for the Play Catch account
- A clear statement that you want the account and associated data permanently deleted
- Any limited information reasonably needed to identify the account
Do not send your password.
We may ask you to complete reasonable identity or account-ownership verification before processing the request. This helps prevent unauthorized deletion.
After verification, we generally complete manual account-deletion requests within 30 days. We will notify you when the request is completed or if additional information is needed.
Subscription cancellation is separate
Deleting your Play Catch account does not automatically cancel a Google Play or Apple App Store subscription.
To prevent future billing, cancel the subscription through the same store account used to purchase it.
You may cancel the subscription before or after deleting the Play Catch account, but deleting the Play Catch account will permanently remove access to the account and its associated app data.
Deleting the app from your device also does not cancel a subscription.
Limited information that may remain
Most account and product data is permanently deleted through the deletion process.
Limited information may be retained only when reasonably necessary for:
- Transaction and accounting records
- Tax obligations
- Fraud prevention
- Security and abuse investigations
- Compliance with a legal obligation
- Establishing, exercising, or defending legal claims
Any information retained for these purposes will not be used to restore the deleted account or continue ordinary app services.
Copies previously saved outside the service are not controlled by Play Catch and are not part of the account data we can delete.
Deleting specific information
Where app controls are available, you may delete individual sessions, reports, notes, or player labels without deleting the entire account.
Deleting a report removes its underlying report data and invalidates associated public-share tokens and public report links.
Deleting a report cannot remove a PDF, screenshot, printout, or other copy that was previously generated, downloaded, forwarded, saved, or otherwise stored outside the service.
You may also contact coach@playcatchwithme.com to request assistance with specific information associated with your account.
Some information may be necessary for the service to function. Deleting specific information may affect saved reports, session history, or related features.
Questions
Questions about account or data deletion may be sent to:
PLAY CATCH WITH ME LLC
Oregon Registry Number 259779693
Email: coach@playcatchwithme.com
Website: playcatchwithme.com